Nostovia's New Airport - Essay Example Since the airport is being modernized, therefore it will help if the NAA is able to manage the supply chain of this equipment in such a manner that the airport gets user-friendly baggage carts, tow trucks, and other loading equipment. The Supply chain for procuring this equipment can be drawn as; Â Supply chain management (SCM) in general involves managing complex flow of information, materials, and money across multiple functional areas both within and among companies (Faisal et al, 2006). Efficient management of the supply chain helps in value addition in the final product, which ultimately leads to customer satisfaction. Quality of the services provided is ultimately assessed by the visitor while at the airport. In this case, the Kostova Airport Authority (NAA) requires; Â Baggage trolleys: to help the customer in carrying his/ her luggage from one place to another. Therefore, such carts should not be too heavy in weight.
